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FAQ

Find the Answers Here

Looking for a specific product, or curious to learn more about us? Here you’ll find a list of our most common questions. If you feel that you need further information, get in touch with us and one of our representatives will gladly assist you.

HOW DO I PLACE AN ORDER?

Ordering from us is a breeze! Just follow these simple steps:

  1. Begin by exploring our website, which is designed exclusively for browsing purposes.

  2. If you spot products that catch your eye, take a moment to complete our easy-to-use form at: Order Form.

  3. Once you've placed your order, expect an email confirming all the details within 24 hours.

  4. Upon receiving the confirmation email, it's time to make your payment. Simply use e-transfer and send it to hannitbeauty@gmail.com.

  5. Rest assured, we'll be in touch to finalize the delivery date and ensure everything is perfect.

 

It's that straightforward – your desired items are just a few clicks away!

WHEN WILL I RECEIVE MY ORDER?

Please note that order processing times can vary between 3 to 10 business days, contingent upon product availability. Your patience is appreciated as we work to ensure your items are promptly prepared for delivery.

HOW DO I GET MY ORDER DELIVERED?

Your convenience matters to us. You can collect your orders from designated pick-up points: Rem Du Quartier in Brossard or Centre Bell in Downtown Montreal. Alternatively, if you're on the South Shore, we offer a delivery option for a nominal fee of $5. It's all about ensuring you receive your items in the way that suits you best.

WHAT ARE YOUR PAYMENT OPTIONS?

We've made payment simple and flexible. Once you receive our confirmation email, you can complete your order through an e-transfer to hannitbeauty@gmail.com. Alternatively, if you prefer, you can pay in cash upon delivery. The choice is yours!

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